CONTINUING EDUCATION COURSES :
FLEXIBLE, FREE AND TAILORED FOR CLAIMS ADJUSTERS
EXPAND YOUR TEAM’S EXPERTISE AND OPTIMIZE THE MANAGEMENT OF YOUR CLAIMS
At CEP Forensic, we believe that excellence is achieved by working together. With this in mind, we are offering accredited*, free training programs that encourage knowledge sharing, collaboration, and inspiration for continuous improvement. Whether online, at your office, or customized to your needs, our training sessions will help your team develop new key skill sets. The benefit of these courses will result in the refinement and improvement of practices for more efficient and informed claims management.
LED BY OUR FORENSIC EXPERTS, OUR TRAINING PROGRAMS WILL HELP YOU, IN YOUR FIELD OF CHOICE,TO:
- Better understand the causes of losses
- Identify the main sources of damage and failures in your field of choice
- More accurately assess the need for expertise or in-depth investigation
- Optimize claims cost management
- Earn continuing education (CE) credits*
Learn at your own pace and according to your needs.
Live Webinars
Real-time online training for your convenience
Training Catalogue
In-person at your office or virtual for your team
Customized Training
Tailored to your specific challenges within your company
* Accreditation Notice *
The accreditation process for training programs varies by province and is valid for a specific period. Our trainings may be accredited in select provinces; however, accreditation is not guaranteed across all regions.
If you require accreditation in a particular province or for a specific area of training, a new credit application may be necessary. Please note that this process may involve a delay.
LIVE WEBINARS
Access our online training anywhere, anytime, and earn CE credits*
No webinars are scheduled at the moment, but a brand-new series is in preparation for next winter. Feel free to contact us with any questions or suggestions.
TRAINING CATALOGUE
Provide your team with interactive training, directly at your office, to strengthen their expertise and earn CE credits*

Motor Vehicle Data – The how, who, what, where and why?
Learn more
This webinar will cover three learning objectives.
First, it will review information that is both recorded and communicated wirelessly on modern vehicles. The information includes event data recorded by on-board passenger car and heavy truck modules (air bag modules, powertrain control modules, active safety control modules, engine control modules), OEM systems (subscription services, Tesla, infotainment systems), and after-market devices (GPS, fleet monitoring, telematics, dash cams).
Second, the webinar will review the ownership of this information, how this information is accessed, who can access it and how it can be deleted.
Third, this webinar will review the utility of this information, how it can be used to reconstruct event circumstances and the importance of doing so.
Lenght: one hour
1 CE credit

Structural Forensic Investigation
Learn more
Structural failures can arise from a variety of causes, including construction deficiencies, environmental factors, and code compliance issues. In this webinar, our experts will present case studies involving foundation movement, vehicle impact, retaining wall failure, moisture damage, and roof collapses. Participants will learn how forensic investigations identify root causes, determine liability, and guide effective repair strategies.
Lenght: one hour
1 CE credit

Collision Tech Talk – Heavy Trucks
Learn more
CEP has put together a series of four sessions that focus on subjects, such as evidence collection and how we reconstruct a collision. We also cover what data we can get from vehicles, to pedestrian, motorcycle and nighttime impacts, along with several other topics. Each session will focus on a particular topic, and experts from our offices across the country will present and answer questions from participants. Some of our experts will be covering the major issues related to heavy truck collisions, including accessing and interpreting the data, what data is available, how heavy truck collisions differ from other types of collisions and more.
Lenght: one hour
1 CE credit

The Use of Motor Vehicle Data in Insurance Claims
Learn more
Modern vehicles generate extensive electronic data that is critical in insurance claim investigations. This one-hour webinar covers key data sources—including engine fault codes, event data recorders, telematics, infotainment systems, and ADAS—and shows, through case studies, how this information can reconstruct collisions, assess driver behavior, verify claims, and detect fraud. Participants will gain practical insight into the strengths and limitations of vehicle data and how it applies to passenger cars, commercial trucks, and non-conventional vehicles.
Lenght: one hour
1 CE credit

Collision Tech Talk – Biomechanics and Injury
Learn more
We’ve put together a series of 4 sessions to cover topics including the basics of evidence collection and how we reconstruct a collision, to what data we can get from vehicles, to pedestrian, motorcycle and nighttime impacts, along with several other topics. Each session will focus on a particular topic, and experts from our offices across the country will present and answer questions from participants. Some of our experts will be covering a variety of topics including low-speed impacts, seatbelt assessments, slips, trips and falls, falls from heights and various other injuries they typically see.
Lenght: one hour
1 CE credit

The Effects of Heating Fuels on Claims
Learn more
In this course, our experts will explore various aspects of claims involving heating fuels, from the risks associated with tanks and the various appliances that may be attached to them, to ventilation, regulators and other components, to what might happen when things go wrong. How do the explosions affect the surrounding buildings and infrastructure.
Lenght: one hour
1 CE credit

Collision Reconstruction Tech Talk – AR 101
Learn more
We’ve put together a series of 4 sessions to cover topics including the basics of evidence collection and how we reconstruct a collision, to what data we can get from vehicles, to pedestrian, motorcycle and nighttime impacts, along with several other topics. Each session will focus on a particular subject, and experts from our offices across the country will present and answer questions from participants. Our experts will be covering evidence collection (including what is collected and how) and how it is used (from analysis of the evidence to animations and avoidance potential) to what EDRs are, and what information they collect.
Lenght: one hour
1 CE credit

Collision Reconstruction Tech Talk – Electronic Data from Vehicles
Learn more
We’ve put together a series of 4 sessions to cover topics including the basics of evidence collection and how we reconstruct a collision, to what data we can get from vehicles, to pedestrian, motorcycle and nighttime impacts, along with several other topics. Each session will focus on a particular subject, and experts from our offices across the country will present and answer questions from participants. Our experts will be covering EDRs in passenger and commercial vehicles, the information they record, and how it is used. They will share the differences in data from infotainment units and GPS data, and they will explore the world of autonomous vehicles.
Lenght: one hour
1 CE credit

Collision Reconstruction Tech Talk – Vulnerable Road Users and Nighttime Impacts
Learn more
We’ve put together a series of 4 sessions to cover topics including the basics of evidence collection and how we reconstruct a collision, to what data we can get from vehicles, to pedestrian, motorcycle and nighttime impacts, along with several other topics. Each session will focus on a particular topic, and experts from our offices across the country will present and answer questions from participants. Our experts will be covering motorcycle collisions (including speed determination, visibility and EDRs), pedestrian and bicycle collisions, and various visibility considerations (obstructions, speeds, lighting, etc.).
Lenght: one hour
1 CE credit

Collision Reconstruction Tech Talk – Special Topics
Learn more
We’ve put together a series of 4 sessions to cover topics including the basics of evidence collection and how we reconstruct a collision, to what data we can get from vehicles, to pedestrian, motorcycle and nighttime impacts, along with several other topics. Each session will focus on a particular topic, and experts from our offices will present and answer questions from participants. Our experts will be covering a variety of topics including low speed impacts, fraud detection, commercial vehicle braking systems, vehicle component failures and new technology.
Lenght: one hour
1 CE credit

Property Tech Talk – Water Losses
Learn more
We’ve put together a series of 4 sessions to cover topics regarding the basics of property losses. Topics such as water losses including component failures and sprinkler systems, building system failures from cladding to installation to damage and remediation, and fire investigations, along with several other topics will be covered. Each session will focus on a particular topic, and experts from our offices across the country will present and answer questions from participants. Our experts will be covering the basics of plumbing systems, failure types including freezing, corrosion, chemical issues, manufacturing defects and more.
Lenght: one hour
1 CE credit

Property Tech Talk – Building Failures
Learn more
We’ve put together a series of 4 sessions to cover topics regarding the basics of property losses. Topics such as water losses, including component failures and sprinkler systems, building system failures from cladding to installation, to damage and remediation, and fire investigations, along with several other subjects will be covered. Our experts will be covering wall assemblies, including cladding failures, installation issues, types of structural failures and damages, investigations into the cause of failure and remediation considerations.
Lenght: one hour
1 CE credit

Property Tech Talk – Sprinkler Failures
Learn more
We’ve put together a series of 4 sessions to cover topics including the basics of property losses, including water losses including component failures and sprinkler systems, building system failures from cladding to installation to damage and remediation, to fire investigation, along with several other topics. Each session will focus on a particular topic, and experts from our offices across the country will present and answer questions from participants. Our experts will be covering the basics of sprinkler failures, from the types and typical failure modes of each kind, to common defects, issues and more.
Lenght: one hour
1 CE credit

Property Tech Talk – Fire Investigation
Learn more
We’ve put together a series of 4 sessions to cover topics regarding the basics of property losses. Topics such as water losses including component failures and sprinkler systems, building system failures from cladding to installation to damage and remediation, and fire investigations, along with several other topics will be covered. Our experts will be covering the Origin and Cause investigations from start to finish. Exploring fire classification, electrical failures, types of residential fires (from cooking to balcony, HVAC and dryers) and potential subrogation avenues.
Lenght: one hour
1 CE credit

Issues that Arise in Multi-Unit Residential Buildings (Part 1) – Building Envelope
Learn more
In multi-unit residential complexes, such as condominium buildings, product failures or installation issues in one unit may be indicators of potential issues existing in other units. Given that these losses often involve various areas of expertise, CEP Forensic has developed a webinar series dedicated to them.
The first session in this series will focus on the building envelope, which is the exterior part of the building. Our experts will discuss the recurring issues related to the building envelope of multi-unit buildings, identifying the important elements to consider and the applicable corrective measures to take. Using various case studies, our experts will also help you identify situations where subrogation is possible. Through this training, you will gain the knowledge needed to effectively navigate multi-residential building claims.
Lenght: one hour
1 CE credit

Issues that Arise in Multi-Unit Residential Buildings (Part 2) – Building Mechanics & Materials
Learn more
In multi-unit residential complexes, such as condominium buildings, product failures or installation issues in one unit may be indicators of potential issues existing in other units. Given that these losses often involve various areas of expertise, CEP Forensic has developed a webinar series dedicated to them.
The second session in this series will address problems related to building mechanics and materials. Our experts will discuss plumbing, heating, ventilation and air conditioning issues, as well as commonly used materials and their weaknesses. The various case studies featured in the presentation will help you fully understand what types of mechanical elements are found in multi-unit residential buildings and learn more about their manufacturing materials. Our engineers will also identify mechanical components that are most likely to be problematic.
Lenght: one hour
1 CE credit

Injury Biomechanics – Injury Risks and Red Flags in Collisions
Learn more
Tackling injury claims due to motor vehicle collisions are an enormous feat in the world of insurance. Every collision is unique, and the questions that are posed after an impact can be difficult to answer. What are the chances of an occupant sustaining a specific injury? Is it possible that the reported injury was pre-existing? Is it likely that multiple occupants sustained multiple injuries? Injury biomechanics can complement a collision reconstruction and fill in the gaps between what happens to the vehicle and the resulting occupant dynamics. The examples and case studies used in this webinar will address the indicators of low collision severity and injury red flags to provide you with some of the knowledge needed to detect potentially exaggerated or fraudulent injury claims.
Lenght: one hour
1 CE credit

Structural Repairs After a Fire
Learn more
Once the fire has been extinguished and the debris has been cleared away, the work of reconstruction begins. In this webinar, our experts delve into the structural issues that are often found following a fire that occurred in a structure made of concrete, steel or wood. Issues that arise after a fire will dictate the path moving forward, answering the question: whether to repair vs replace the fire-affected part of the building. Our presenters will also cover a wide range of things to consider, such as when and why you may need a structural engineer to provide repair recommendations. Join us as we explore putting things back together after a fire.
Lenght: one hour
1 CE credit

Will It Burn? A Look at Hot Surface Ignition in Vehicle Fires
Learn more
Generally, it is best practice to keep flammable liquids away from sources of ignition; however, when we think of a vehicle engine, that simply is not always possible. The entire intent of a combustion engine is to burn fuel, and that gets hot. So hot that it can even ignite coolant, brake or steering fluids if they come into contact.
In this webinar, CEP experts will review failure modes that lead to fluid leaks, and the multiple questions to keep in mind when exploring the cause and origin of a vehicle fire.
Lenght: one hour
1 CE credit

Slips, Trips and Falls Go Far Beyond “Oops!”
Learn more
In this course we will be discussing slips, trips and falls from a biomechanical and technical perspective. We will cover the biomechanics of the human walking gait, as well as slip and fall movements, and discuss the factors, conditions and common facility issues that may lead to slip and trip incidents. We will also introduce the steps involved with an engineering investigation of a slip, trip and fall claim and cover the information adjusters should consider documenting in the early stages of such claims. This webinar will conclude with case studies that illustrate a biomechanical engineering assessment of slip, trip and fall investigations.
Lenght: one hour
1 CE credit

From Fracture to Facts: Advanced Tools for Forensic Failure Analysis
Learn more
Designed for adjusters, this webinar will provide an in-depth look at the tools and techniques forensic engineers use to determine the causes of material failures. You will explore critical methods for analyzing fractures, corrosion, fatigue, and other material damages.
The session will cover key tools and techniques forensic engineers rely on to identify material failures. It will also examine how to diagnose common issues such as fractures, corrosion, and fatigue. Additionally, you will learn how forensic findings inform insurance claims and enhance your evaluation process.
Lenght: one hour
1 CE credit

RV Damage: A Multi-Disciplinary Approach
Learn more
Recreational vehicles (RVs) face a range of potential damages, from structure failures due to rough terrain, overloading, or fabrication, and design deficiencies to moisture-related issues affecting the building envelope components. This course will explore how different engineering disciplines, such as structural, mechanical and materials engineering, for analysis and accident reconstruction, come together to determine the cause of damages to RV claims.
Attendees will learn about common failure mechanisms, how to differentiate between gradual wear and sudden impact damage, and the best practices for assessing and resolving RV related claims. Join us for a technical discussion on the challenges of investigating RV losses.
Lenght: one hour
1 CE credit

Hitting the Wall: Safely Repairing Vehicle-Impacted Buildings
Learn more
When a vehicle collides into a building, assessing and repairing the damage is more complex than it may seem. This course will explore the critical steps involved in ensuring structural safety, evaluating impact-related damage, and developing effective repair strategies.
Our experts will discuss immediate safety considerations and stabilization techniques, how to assess structural damage and differentiate between new and pre-existing issues, challenges posed by different building materials and construction methods, and best practices for restoring structural integrity.
Lenght: one hour
1 CE credit
ARE YOU LOOKING FOR A TRAINING TUTORIAL THAT IS SPECIFICALLY TAILORED TO YOUR COMPANY’S NEEDS?
CEP Forensic is at your service with professional experts across Canada. We are ready to help build the right training seminar for you and your team – contact us today!